I'm Katy

Here I spill the tea on balancing hustle and heart with tips and tricks for thriving in business while taking care of yourself, because success is best served with a side of serenity!

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Shipping and Return Policy

Shipping Policy

1. Shipping Methods and Times:

– We offer standard shipping for all orders.

– Orders are typically processed and shipped within 1-2 business days from the date of purchase.

– Delivery times vary depending on your location, but generally range from 3 to 7 business days within the continental United States. International shipping times may vary.

2. Shipping Rates:

– Shipping rates are calculated based on the weight of the order and the destination address.

– We offer free shipping on orders above a certain threshold, which may vary depending on promotional offers.

3. Order Tracking:

– Once your order has been shipped, you will receive a confirmation email with a tracking number to monitor the status of your delivery.

4. Shipping Restrictions:

– We currently only ship to addresses within the United States and select international locations. Please contact customer support for inquiries about international shipping.

5. Shipping Partners:

– We partner with trusted shipping carriers to ensure reliable and timely delivery of your orders.

Return Policy:

1. Eligibility for Returns:

– Books may be returned within 30 days of the delivery date for a refund or exchange, provided they are in unused and resalable condition.

2. Initiating a Return:

– To initiate a return, please contact our customer service team to obtain a return authorization and instructions on how to proceed.

3. Return Shipping:

– Customers are responsible for return shipping costs unless the return is due to an error on our part or a defective product.

4. Refund Processing:

– Once we receive the returned item(s) and verify their condition, refunds will be processed within 3-5 business days.

– Refunds will be issued to the original form of payment used for the purchase.

5. Damaged or Defective Items:

– If you receive a damaged or defective item, please contact us immediately. We will arrange for a replacement or refund as soon as possible, and we may cover the return shipping costs in such cases.

6. Non-Returnable Items:

– We do not accept returns on digital downloads or items that have been personalized or customized unless they are defective or damaged upon arrival.

7. Exchanges:

– If you wish to exchange an item for a different one, please contact our customer service team to arrange for the exchange. Additional shipping charges may apply.

Contact Information:

– For any inquiries regarding shipping or returns, please contact our customer service team.

Note: This shipping and return policy is subject to change without prior notice. Please refer to our website for the most up-to-date information.

In a world that continually celebrates the achievements of women breaking through glass ceilings, climbing corporate ladders, and excelling in their chosen fields, it's easy to assume that these high-achieving women have it all together.  Read more.

The Struggle of High-Achieving Women

balancing success and everything else